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Best Independant Pizza Delivery Operator of the year 2010/2011, Pizza Lupa, say that they place part of their continued success to a simple formula - courteous and attentive staff, fast turn around of orders, efficient on-line ordering systems and consistency in delivering hot, fresh, high quality handmade pizza from the kitchen.
The Pizza Lupa staff package and quickly arrange for their ordered pizza to be dispatched to their customers on one of a fleet of modern Honda bikes to make sure the product is delivered on time.
Pizza Lupa also use what they consider to be the most advance high quality hot bag systems for their operation ensuring delivered product remains piping hot from the moment it leaves the store until it arrives in the customers hands.
Operating from three London outlets - Crouch End, West Hampstead and London Bridge - Pizza Lupa employ 38 delivery dispatch riders who regularly deliver piping hot pizzas to an area that extends no more than a two mile radius from any one of their three store locations.
When Pizza Lupa and Pizza Cucina merged, both companies were using two very different types of pizza bag systems (Cucina favouring the CookTek system whilst Lupa favoured an alternative branded bag system). However it wasn't until the company decided to carry out extensive tests on both bag systems that it became apparent to the Lupa and Cucina management team that the CookTek induction bag system became their preferred choice, with both teams aggreing that they found that the CookTek system had a good heat retention, a faster heat up time and was much easier to use than other systems previously tested. Currently Lupa Pizza use 60 CookTek bags and three systems spread across its three outlets.
According to owner Chris Kemper, the three fundamental factors of faster heat up time, heat retention and ease of use were key reasons why the company conclusively chose the CookTek delivery bag system as tehir preferred supplier.
"Crucially it was essential for the business that we remained consistent in delivering high quality piping hot pizza to our customer base and to ensure we stayed ahead of the game, it was important for us to source the best hot bag system, with that in miond it was quite an easy transition to replace the existing bag system previously being used by the Lupa side of the business with the CookTek induction bag system", said Chris Kemper.
Exert taken from PizzaPasta and Italian Food Magazine - October 2011
Submitted by nathanbickham on Mon, 02/06/2012 - 11:00
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